Custom Built for Your Business
Divinity Software is customizable to meet each organization’s needs within the accounts receivable industry. Our products were meticulously planned by a team of industry veterans and designed to provide you a comprehensive design using modules. Save time and money by using our all-inclusive software to consolidate your communication technology and replace many of the individual applications you currently deploy. Divinity Software integrates seamlessly with your system of record to streamline your daily processes, saving you time and money.
Our state-of-the-art API is the foundation that provides our applications real-time access to account information in your system of record,
quickly and securely.
Optimized for full interaction from any device, consumers can independently receive real-time information, make payments and resolve account balances.
Securely create and send documents to consumers via email or SMS text using our online portal. Documents can include account media, disclosures, and more.
IVR Phone Automation
IVR payment technology allows consumers the convenience to pay by phone through an automated phone system designed to provide the best user experience.
Improve payment plan compliance by presenting payment arrangements, terms, and authorizations that can be signed electronically from any device.
Drastically reduce turnaround time and simplify processes with the ability to generate, transfer, and collect signatures on contracts during a phone call.
Divinity Software does not maintain any copy of your account records. Our proprietary API securely connects your system of record to our platform, displaying data for users in real-time without maintaining a copy on our servers. We work with each client to customize the API installation to meet the needs of your unique technology environment. Installing our API is simple and requires minimal effort from your technology resources.
Offer consumers the opportunity to make payments, check account balances, and more through our online Payment Portal. This module provides consumers the flexibility to pay their accounts online without agent assistance. Seamlessly present account balances and other information from your system of record and create a great online experience for consumers. Our Payment Portal has a proven positive ROI in every installation.
Divinity E-Doc Delivery
Consumer contact preferences drive the need for a secure email or text contact solution. With consent, you can eliminate postage and delays associated with traditional mail and deliver itemized statements, contracts, payment reminders, payment receipts, and more straight to the consumers’ computer, tablet, or smartphone through our E-Docs module.
Divinity IVR Phone Automation
Our integrated IVR module enables consumers to manage their accounts through an automated phone system. The IVR module connects to your system of record through our proprietary API, feeding real-time information to your consumers for over-the-phone account management. Consumers can make payments, check balances, and perform other account functions.
Our Regulation-E solution provides a smooth workflow for complying with signature requirements related to consumer payment plans. The Reg-E module allows agents to immediately present consumers with the payment arrangement, terms, and an authorization for electronic signature. The whole process is completed online within a couple of minutes, and consumers are able to login to access and manage account information at any time.
Divinity Collaborative Signatures
Collaborative Signatures is your “do it all in one call” system. Don’t waste valuable time trying to follow up on outstanding agreements with consumers after documents and contracts have been mailed. With our Collaborative Signatures module, agents can securely deliver the document to the consumer and assist them through the signature process while on the phone.