Propensio
by divinity software
Custom Built for Your Business
PROPENSIO
ADAPTOR MODULE
The Foundation That Started It All
Propensio Adaptor Module
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Our self-tunneling adaptor technology securely exposes the Propensio API service within your corporate network to our cloud assets without opening firewall ports or altering your network infrastructure. Unlike intrusive VPNs, it targets a single application endpoint on one machine, ensuring minimal disruption.
Propensio Modules
by divinity software
01
Easy-to-use payment portal for secure online account resolution without agent assistance.
02
Real-time data access via API, offering convenience and independence for consumers.
03
Consumers can independently make payments and resolve account balances.
Online Payments
Module
Divinity's Online Payments Module facilitates seamless, secure transactions, allowing users to make and manage payments effortlessly online.
04
Secure online portal for real-time access to account information and payments.
05
Proven positive ROI with increased monthly payments and reduced employee costs.
06
Fully responsive design for desktop, laptop, tablet, and mobile devices.
01
Custom payment terms based on client requirements, account age, and agency policy.
02
Empower consumers with the independence and control to make payments in smaller, convenient amounts that fit their needs.
Pay Plan Management
Module
Streamlines payment scheduling and management, allowing users to set up, modify, and track payment plans with ease and accuracy.
03
Gives businesses freedom to work with consumers to increase profitability and secure timely payments.
04
Optimized for all devices, meeting consumer preferences for electronic communication.
01
User-friendly IVR interface collects payments and allows balance checks without phone system integration.
02
Provides a local phone number for seamless connection to an agent at any time.
03
Automates payments, reducing errors and costs while increasing profitability.
04
Uses caller ID and account info to authenticate callers and collect payment information.
IVR Phone Payment Automation
IVR payment technology allows consumers the convenience to pay by phone through an automated phone system designed to provide the best user experience.
05
Designed to work with our Consumer Portal without additional technological installations.
06
Enables consumers to manage accounts independently, reducing agent interactions.
07
Gives consumers flexibility to make payments with or without agent assistance.
08
Real-time data streaming via API for seamless over-the-phone account management.
01
Securely send electronic documents via email or SMS through our portal.
02
Fully integrates with your system of record, logging all actions to account history.
03
Captures e-signatures and imports them back into the host system automatically.
04
Integrates with workflows to change status, advance follow-up dates, and more.
Media Module
Securely create and send documents to consumers via email or SMS text using our online portal. Documents can include account media, disclosures, and more.
05
Benefits both Consumer and Agent Portals with instant, secure document delivery.
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Connects through our API for quick, secure document transfer to any device.
07
Optimized for all devices, meeting consumer preferences for electronic communication.
08
Eliminates postage and delays, delivering itemized statements, contracts, and receipts directly to consumers.
01
Simplifies compliance by presenting payment terms, capturing e-signatures, and providing copies to consumers.
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Consumers can enter payment arrangements and sign authorizations electronically in minutes.
03
Available for both Consumer and Agent Portals with real-time data via our advanced API.
04
Designed to simplify compliance with Regulation E and improve collection results.
Gov't Security Module
Improve payment plan compliance by presenting payment arrangements, terms, and authorizations that can be signed electronically from any device.
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Quick transaction completion increases consumer likelihood to complete payments.
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Secure, responsive API technology ensures fast, reliable performance on any device.
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Helps agents finalize more agreements quickly, boosting efficiency.
08
Provides a smooth workflow for complying with signature requirements for consumer payment plans.
01
Streamlines communication by sending automated SMS and email reminders to consumers.
02
Increases consumer engagement with personalized, timely messages.
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Reduces missed payments with scheduled payment reminders and notifications.
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Enhances compliance with secure, trackable delivery of important documents.
Consumer Outreach
Module
Divinity Software's SMS, Email, WebChat solutions streamline communication with automated reminders and notifications, boosting consumer engagement and reducing missed payments.
05
Improves response rates with easy-to-access links and information in messages.
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Allows real-time updates and communication without the need for phone calls.
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Integrates seamlessly with your system of record for accurate, up-to-date information.
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Offers a convenient communication channel that aligns with modern consumer preferences.
01
Provides a more accessible and user-friendly experience, while businesses enjoy increased engagement and satisfaction from multiple languages.
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Businesses can expand their market reach and improve compliance with language accessibility regulations.
Language
Module
Divinity's Language Module provides seamless translation of all user interfaces and communications, ensuring accessibility and ease of use for multiple languages.
03
Experience improved communication efficiency, leading to higher customer retention and loyalty.
04
Reduces miscommunication, ensuring that Spanish-speaking consumers clearly understand their options and services, resulting in fewer support inquiries and higher overall satisfaction.