Consumer
Portal
Our online Consumer Portal improves the customer experience by enabling consumers to resolve their accounts online. Give your consumers the flexibility to access and resolve accounts independently, anywhere, and from any device.
Agent
Portal
The Agent Portal is the real-time gateway to securely access account information and the documents agents need while on the phone with the consumers, giving agents the ability to immediately deliver documents straight to the consumers’ preferred device.
Client
Portal
Improve your client’s experience by managing client communication, creating automated work processes, and providing an advanced file repository. Our Client Portal sets your business apart as a model of efficiency and compliance.
Modular Design
Built To Fit Your Needs
Divinity Software understands receivables management. Our modular system combines to be the all-encompassing, flexible, and secure software that replaces many of the individual tools that receivables firms have historically pieced together. Designed by our experienced team with decades of knowledge gained from the agency, consumer, and compliance standpoints, Divinity Software customizes each solution based on the individual needs of each client.
Divinity Software understands receivables management. Our modular system combines to be the all-encompassing, flexible, and secure software that replaces many of the individual tools that receivables firms have historically pieced together. Designed by our experienced team with decades of knowledge gained from the agency, consumer, and compliance standpoints, Divinity Software customizes each solution based on the individual needs of each client.
API
Our state-of-the-art API is the foundation that provides our applications real-time access to account information in your system of record, quickly and securely.
Payments
Optimized for full interaction from any device, consumers can independently receive real-time information, make payments, and resolve account balances.
E-Doc Delivery
Securely create and send documents to consumers via email using our online portal. Documents can include account media, disclosures, and more.
IVR Phone Automation
IVR payment technology allows consumers the convenience to pay by phone through an automated phone system designed to provide the best user experience.
Reg-E
Improve payment plan compliance by presenting payment arrangements, terms, and authorizations that can be signed electronically from any device.
Collaborative Signatures
Drastically reduce turnaround time and simplify processes with the ability to generate, transfer, and collect signatures on contracts during a phone call.
Premiere Credit of North America has been utilizing the E-document delivery system for two years now. Divinity’s system has increased our collections and reduced costs.
Not only does the software function flawlessly but they respond as a true business partner.
We use the Divinity Client Portal to deliver our client statements securely, allowing better HIPPA compliance while also seamlessly processing consumer inquiries to the client via the portal.
The Divinity E-Docs module saves us time and money by allowing us to electronically set up recurring payment plans and send notices to the consumer. We save postage and consumers receive information electronically, which is their preferred method of contact.
Divinity Software Group Attending 2019 RMAI Annual Conference
Divinity Software Group is excited to be participating in RMAI’s 2019 Annual Conference in Las Vegas, NV. The premier event for the accounts receivable industry, RMAI’s (Receivables Management Association International) [...]
Divinity Software Group Announces New Website Launch
Divinity Software Group is pleased to announce the launch of [...]